We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Revised" date of this Privacy Policy. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. Your continued use of the site shall constitute your acknowledgment and acceptance of any revised Privacy Policy after the date such revised Privacy Policy is posted.

In the event a modification materially alters your rights or obligations hereunder, we will notify you of the change. For example, we will send a message to your email address and generate a pop-up or similar notification when you access the Site for the first time after such material changes are made.

SERVICES OFFERED

LSM-University is a online training program of HighPerformanceLSM.com specifically designed to provide proven marketing best practices to franchisees and team members.

HighPerformanceLSM.com also offers physical products that are ordered and shipped to customers.

We will collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal identifiable information, such as your name, email address and time zone that we will collect from your when you choose to register with the Site or when you choose to participate in online chat and view and post to our message boards.

Account data (“Account Data”) is personal information that we collect from you and your devices in connection with your access to and use of our Site.

When we collect personal information from you when you register for an account, we are acting as a data controller and are processing your Account Data as necessary for the performance of our contract with you as set forth in the Terms of Use.

Financial information is data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we will collect from you when you choose to purchase, order, return, use of services from our Site. We store only limited financial information that is required to keep your use to the Site active. This information includes your name, billing address, and payment method expiration date. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy and contact them directly with your questions.

https://stripe.com/privacy

Browsing Data is the browsing information our servers automatically collect by cookie technology when you access and browse the Site, such as your internet protocol address (“IP address”), your browser type, operating system type, access times, language preferences, cookie data, and web history for the pages you have viewed directly before and after accessing our Site.

Our Cookie Policy can be viewed at https://www.lsm-university.com/cookies

Personal and other information you may choose to provide when responding to surveys about the Site will be collected and used for future development of the Site.

OUR USE OF YOUR INFORMATION 

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we will use the information collected from you via the Site to:

- Create and manage your account.

- Email you regarding your account or order.

- Enable user-to-user communications.

- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

- Increase the efficiency and operation of the Site.

- Monitor and analyze usage and trends to improve your experience with the Site.

- Notify you of updates to the Site.

- If you affirmatively consent, to receive offers about new products, services, and/or recommendations that you might be interested in.

- Process payments and refunds.

- Request feedback and contact you about your use of the Site.

- Resolve disputes and troubleshoot problems.

- Respond to product and customer service requests.

- If your affirmatively consent, to receive a newsletter.

- If your affirmatively consent, to solicit support for the Site.

- Verify accounts and activity to keep the Site safe and secure.

We will share information we have collected about you as follows:

If we believe the disclosure of your information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we will share your information as permitted or required by any applicable law, rule, regulation, subpoena, court order, or other legal, administrative or judicial demand. We will also exchange information with other entities for fraud protection.

Affiliates 

Upon receiving your affirmative consent, we will share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Sale or Bankruptcy 

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we will transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your user experience. A cookie is a small data file that we transfer to your computer's hard disk. A session cookie enables certain features of the Site and our service and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies.

We partner with selected third-party vendors, such as Google Analytics, to monitor web traffic on the Site through the use of first party cookies and third-party cookies. Google Analytics allows us to track the popularity of certain content and to better understand how our web users interact with our Site. For more information on Google Analytics and how to disable it from collecting your information, please visit https://tools.google.com/dlpage/gaoptout.

By using the Site, you agree to be bound by our Cookie Policy.

THIRD-PARTY WEBSITES

The Site will contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

The Websites include social media features, such as the Facebook Like button, and widgets, such as the Share This button or interactive mini-programs that run on our Websites. These features may collect your Internet protocol address, which page you are visiting on the Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Websites. Your interactions with these features are governed by the privacy statement of the companies that provide them.

We may also obtain other information, including personal information, from third parties and combine that with information we collect through our Websites. For example, we may have access to certain information from a third-party social media or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third-party social media or authentication service is in accordance with the authorization procedures determined by that service. If you authorize us to connect with a third-party service, we will access and store your name, email address(es), current city, profile picture URL, and other personal information that the third-party service makes available to us, and use and disclose it in accordance with this Policy. You should check your privacy settings on these third-party services to understand and change the information sent to us through these services. For example, you can log in to the Services using single sign-in services such as Facebook Connect or an Open ID provider.

These single sign-on services will authenticate your identity, provide you with the option to share certain personal information (such as your name and email address) with us, and pre-populate our sign-up form. Services like Facebook Connect give you the option to post information about your activities in the Services to your profile page to share with others within your network.

Swanson International, Inc. believes your security is very important and we use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

In the event of a breach of security that includes your non-encrypted personal information we will make any legally-required disclosures in the most expedient time possible and without unreasonable delay.

We assume no responsibility for content shared by users or between users. All content shared by users is at the sole discretion of the user. 

An important feature of the Site is the ability to share and allow other users of the Site to use each other’s content as original content. As of user of the Site you agree to release all copyrights of your content submitted through the Site.

United States

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below so we can delete and destroy this information immediately.

European Union

Any child under 13 years of age or that is a “minor” as defined by applicable European Union law, rule, regulation, directive, or order, shall not provide any personal data or information to us. Any parental guardian with legal responsibility over a child located within the European Union is encouraged to contact us if they have any reason to suspect their minor child has provided us with personal information so that we may promptly delete and destroy such personal data or information.

You as the user may at any time review or change the information in your account or terminate your account by: Logging into user account settings and updating the user account. You have the right to delete all of your personal data and you can contact us via our private facebook group www.facebook.com/groups/LSMUniversity requesting confirmation that all of your data has been deleted.

You as the user can request a copy of the personal data that we have collected. Users who wish to request their information can do so by sending us a message via our private facebook group www.facebook.com/groups/LSMUniversity

You can change your personal information at any time from your profile page and if you need assistance you can contact us via our private facebook group www.facebook.com/groups/LSMUniversity

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

- Logging into your account settings, click support and send a email with your request.

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

On May 25, 2018, the European Union’s (“EU”) General Data Protection Regulation (“GDPR”) went into effect. When you create an account with LSM-University, we act as the data controller when we collect your personal data such as name, email address, and if you choose to purchase our services, your billing and payment card information. As a data controller, we are required under the GDPR to provide you with certain information at the time we collect personal data from you, which is provided below:

Swanson International, Inc.

Huntersville, NC

704-885-5810

Your personal data is processed in accordance with this Privacy Policy. To the extent you provide us with your personal data in connection with submitting an inquiry to us, the basis of the processing is your consent. Should you choose to create an account with us and provide us with your personal data, the basis for the processing is by contract or where a service or function is optional and you affirmatively consent to the activity, by your consent.

We provide personal data to third party advertisers, affiliates, and business partners as set forth in this Privacy Policy. We use third-party service providers for hosting our website and servers, payment card processor, and technology partners to provide the necessary software, networking, infrastructure and other services that we use to operate the Site. A list of current processors is provided below:

Clickfunnels – Hosting and servers

Stripe – payment card processor

Transfers 

Personal Data that we collect directly from you or that you provide directly to us is located in the United States. If a transfer of your personal data out of the European Economic Area or EU is required, to a third country or international organization, the transfer will be pursuant to appropriate and suitable safeguards, including execution of the Standard Contractual Clauses as approved by the European Commission.

We maintain the personal data that you provide and we collect until you contact us to request deletion of such information or you terminate your account with the Site.

EU data subjects have the following data rights:

A right to access to the personal data we have for such data subject;

A right to rectification of incorrect personal data;

A right to erasure of the personal data we have for such data subject;

A right to restriction of processing concerning such data subject;

A right to object to our processing of such personal data;

A right to data portability, that is, a copy of the data we have on such data subject;

A right to withdraw consent at any time to our processing of such data subject’s personal data; and

A right to lodge a complaint with a supervisory authority.

You may exercise your data rights by contacting us, in writing, at the address indicated above.

If you have questions or comments about this Privacy Policy, please contact us at:

Swanson International, Inc.

General Delivery 86

Huntersville, NC 28078

980-231-1895

ryan@highperformancelsm.com